Refunds & Cancellations

Policy for Registration Cancellation by the Participant

  • Unless specifically stated on registration materials, the deadline to receive a refund for your registration is 6 PM , August 30, 2016.
  • Registration cancellations received prior or to the deadline may be eligible to receive a full refund less Google account service fee. 
  • Cancellations received after the stated deadline will be eligible for 40% refund.  
  • Refunds will not be available for registrants who choose not to attend an event.  
  • Cancellations will be accepted in writing only (email or in person) and must be received by the stated cancellation deadline. 
  • All refund requests must be made by the attendee or credit card holder. 
  • Refund requests must include the name of the attendee, full mailing address and transaction number.  
  • Refunds will be credited back to the original credit card used for payment or mailed a check to the requester’ within  15 days after the deadline of registration cancellation.

Refund request can be sent to Registration Committee at refund@jointconvention.org